Laurie began working for KVS in the Fall of 1978 as a licensed veterinary technician, but she quickly became a valued "go to" person in all aspects of the business. She soon assumed the role of Office Manager/Bookkeeper and has been a beloved and welcoming presence to all. Her exuberant personality and great customer service philosophy has made generations of clients feel welcomed and appreciated as well as confident that their pets are receiving the best of care. In spite of her glamorous appearance and former reign as Miss Waterville, Laurie is a person who will do whatever is needed to accommodate clients, their pets, and the entire KVS team. She is truly an integral part of the business and a huge part of what makes KVS special. Laurie lives in Fairfield with her husband, daughter, and their dog, "Mystic" (the wonder dog).