WE ARE OPEN FOR BUSINESS!!
Please read the following updated information (11/20/20) in regards to
the COVID-19 coronavirus and how it will affect our services.
November 20, 2020 COVID-19 Update to Services from Kennebec Vet
Due to the recent increases in cases of the corona virus (COVID 19) affecting the State of Maine and more specifically the Central Maine area, we feel it is necessary to re-institute a “curb side only” policy for the mutual safety of our clients and staff. Given the inability to maintain safe distancing within the hospital, specifically the exam rooms, clients will NOT be allowed to accompany pets inside for their appointments. As we did in the past, when you arrive in our parking lot for your appointment time, call the clinic phone (465-8300) to check in with the staff. They will gather all the information regarding your pet’s needs and/or appropriate history. When we are ready to admit your pet in, a technician will call you back and have you deliver your pet to our door. Be sure to bring your cell phone, a secure leash or carrier for your pet to the appointment!
Please keep your phone line open while your pet is inside with us as we may need to contact you regarding findings or recommendations. Please remain in our parking lot during the exam time, allowing us to return your pet to you as soon as we are finished. At the conclusion of the appointment, the front desk staff will call you to discuss payment options. We can process credit and debit cards over the phone or give you the total due to allow you to write a check which the technician can be given when your pet is brought out.
In cases with special circumstances, an owner may be allowed to accompany their pet inside. These will be determined in advance on an individual basis.
While feeling strongly that making this change is the right thing to help protect us all, it does present some challenges. We here at Kennebec Vet want to be able to stay open and available for your pet’s needs and feel that this is the best way in which to accomplish this safely.
For those clients that have upcoming appointments already booked, our staff will be contacting you in the near future to remind you of this change in plan.
We look forward to life getting “back to normal” but currently have no timeline established to end this change in how we will be handling appointments. Please stay safe and contact us with questions or concerns.
Thank you,
Dr. Paul Smith and the Staff of Kennebec Veterinary Services
Kennebec Veterinary Services, Inc. in Oakland, Maine, has been Central Maine's trusted animal clinic for more than 80 years, providing the finest veterinary services for our four-legged friends. Our fully staffed, state-of-the-art clinic provides comprehensive wellness, surgical services, dental care and nutritional counseling for our patients. Plus, we're conveniently located right off the interstate. Come see why we've been providing the finest in veterinary services for more than 80 years!
If you have an emergency with your pet outside of our normal business hours, please contact one of the following emergency clinics. (Clinics with a * next to the name are available for emergencies 24/7, while the others are generally available weeknights, weekends and holidays.) We urge you to call them prior to transporting your pet.
Area Veterinary Emergency Service Providers:
Eastern Maine Emergency Veterinary Clinic, 15 Dirigo Dr. Brewer, 207-989-6267
Animal Emergency Clinic of Mid-Maine, 37 Strawberry Ave. Lewiston, 207-777-1110
Mid-Coast Animal Emergency Clinic, 191 Camden Rd. Warren 207-273-1100
* Animal Emergency & Specialty Care, 739 Warren Ave. Portland, 207-878-3121
* Maine Veterinary Medical Center, 1500 Technology Way, Scarborough, 207-885-1290
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Trusted Animal Care
We are here to meet the needs of your pets. It is our pleasure to serve you and the furry members of your family. Appointment times are available five days a week, however we realize that pets do not plan illnesses or injuries, and emergencies arise. We will do our very best to accomodate you as quickly as possible! If you are unable to keep an appointment, a call is much appreciated. For your pet's safety, we require that animals be placed on a leash or in a carrier when coming into the clinic.
At Kennebec Veterinary Services, Inc., we treat your pets like the valued family members they are.
Dr. Paul Smith
Oakland Veterinarian | Kennebec Veterinary Services, Inc. | 207-465-8300
36 Highland Drive
Oakland, ME 04963
